Wednesday, September 2, 2015

Error "Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it" & "USB Receiver: No driver found".


Annoying problem with a new Logitech M185 wireless mouse - my windows 7 machine could not install the driver for the wireless adapter/receiver. Here is a solution I found online. I guess this can apply to other devices.


Re: USB unifying receiver won't install in W7/64bit


I have a Windows 7 Ultimate 64-bit workstation, and wanted to note that voltz solution about the usb.inf file worked for me. Here is what I actually did:

  • Browse to 'C:\Windows\System32\DriverStore\FileRepository\us​b.inf_amd64_neutral_e2b28ecac19a29af'
  • Copy usb.inf and usb.PNF to 'C:\Windows\INF\'
  • Update drive on unknown devices
  • -- In Device Manager, right-click and select Properties
  • -- Select Driver tab
  • -- Click 'Update Driver' button
  • -- Select 'Browse my computer for driver software'
  • -- Enter 'C:\Windows\INF\' in the Search for driver software in this location field and click Next
After that, the Unifying receiver was found and everything was great!